Reportmanager failed to load from internet as a webapplication

I works fine when I run from our lan by a IIS virtual directory. But using
reportmanager from a IIS application outside the lan as a true
webapplication, the reportmanager produce wrong paths for controls. E.x.
http://images/48folderopen.jpg There should have been a domain in front of
/images. I haven't been able to find any parameters in config's to meet this
problem.
Regards
Henrik Juel
GBS A/S
DenmarkHi Henrik,
Thanks for your post.
From your descriptions, I understood that you could not access your Report
Manager via Internet while it's OK for intrannet. Have I understood you?
Correct me if i was wrong.
Based on my scope, it seems you should modify your <ReportServerUrl> Tag
for the remote access. Go look at the Report Manager configuration
file,RSWebApplication.config. There is a UI section
<UI>
<ReportServerUrl>http://intranet-computer-name/ReportServer</ReportServerUrl
>
</UI>
Change it to
<UI>
<ReportServerVirtualDirectory>/ReportServer</ReportServerVirtualDirectory>
</UI>
or you could find another way in charpter "Deploying a Report Server for
Internet Access" under Topic "Enterprise Deployment Model" in Reporting
Services Books Online.
Last but not the least, make sure you follow the security practices before
you opening the Internet Access:)
Hope this helps and if you have any questions or concerns, don't hesitate
to let me know. We are always here to be of assistance!
Sincerely yours,
Michael Cheng
Online Partner Support Specialist
Partner Support Group
Microsoft Global Technical Support Center
---
Get Secure! - http://www.microsoft.com/security
This posting is provided "as is" with no warranties and confers no rights.
Please reply to newsgroups only, many thanks!|||Hello Michael
Thanks for your instant answer. And yes you do understand me.
I haved tried the <ReportServerVirtualDirectory> tag in the
RSWebApplication.config file but it didn't made any difference to this
problem. I have read the chapter in the online book as I have read about
this topic in my Wrox book. I was not able to find this issue.
When starting the reportmanager from http://rs.gbs.dk the reportmanager
application do have connection to the reportserver, as it is able to show
folders, but fail to work with fully urls. E.x. the image problem stated
earlier.
""Michael Cheng [MSFT]"" wrote:
> Hi Henrik,
> Thanks for your post.
> From your descriptions, I understood that you could not access your Report
> Manager via Internet while it's OK for intrannet. Have I understood you?
> Correct me if i was wrong.
> Based on my scope, it seems you should modify your <ReportServerUrl> Tag
> for the remote access. Go look at the Report Manager configuration
> file,RSWebApplication.config. There is a UI section
> <UI>
> <ReportServerUrl>http://intranet-computer-name/ReportServer</ReportServerUrl
> >
> </UI>
> Change it to
> <UI>
> <ReportServerVirtualDirectory>/ReportServer</ReportServerVirtualDirectory>
> </UI>
> or you could find another way in charpter "Deploying a Report Server for
> Internet Access" under Topic "Enterprise Deployment Model" in Reporting
> Services Books Online.
> Last but not the least, make sure you follow the security practices before
> you opening the Internet Access:)
> Hope this helps and if you have any questions or concerns, don't hesitate
> to let me know. We are always here to be of assistance!
>
> Sincerely yours,
> Michael Cheng
> Online Partner Support Specialist
> Partner Support Group
> Microsoft Global Technical Support Center
> ---
> Get Secure! - http://www.microsoft.com/security
> This posting is provided "as is" with no warranties and confers no rights.
> Please reply to newsgroups only, many thanks!
>
>
>|||Hi Henrik,
If the Report Manager and Report Server are on the same machine then remove
the <ReportServerExternalUrl> and the <ReportServerUrl> from the <UI> node
in the config file - and replace with <ReportServerVirtualDirectory>
Let me know whether this works
Sincerely yours,
Michael Cheng
Online Partner Support Specialist
Partner Support Group
Microsoft Global Technical Support Center
---
Get Secure! - http://www.microsoft.com/security
This posting is provided "as is" with no warranties and confers no rights.
Please reply to newsgroups only, many thanks!|||Hello Michael
Both applications are on the same machine.
And I have only the <ReportServerVirtualDirectory> tag in the
rswebapplication.config.
<UI>
<ReportServerVirtualDirectory>/ReportServer</ReportServerVirtualDirectory>
</UI>
I have created a virtual directory in the reportmanager root, which point to
C:\Program Files\Microsoft SQL Server\MSSQL\Reporting Services\ReportServer
where the server originally is installed.
So I belive It doesn't work.
""Michael Cheng [MSFT]"" wrote:
> Hi Henrik,
> If the Report Manager and Report Server are on the same machine then remove
> the <ReportServerExternalUrl> and the <ReportServerUrl> from the <UI> node
> in the config file - and replace with <ReportServerVirtualDirectory>
> Let me know whether this works
> Sincerely yours,
> Michael Cheng
> Online Partner Support Specialist
> Partner Support Group
> Microsoft Global Technical Support Center
> ---
> Get Secure! - http://www.microsoft.com/security
> This posting is provided "as is" with no warranties and confers no rights.
> Please reply to newsgroups only, many thanks!
>
>
>
>
>
>|||Hi Henrik,
First of all, I need to confirm that how do get the following link. Is it
in report manager when he right click a image->Properties to see the link
of the image? http://images/48folderopen.jpg
Secondly, please make sure that 'images' are in the IIS manager the image
folder:
1). Expand IIS server->Web sites->Default Website->Reports->Images
2). Right click Images->Properties->Directory and check if "The designated
directory" is used and "reports\images" is listed.
Thank you for your patience and corporation. If you have any questions or
concerns, don't hesitate to let me know. We are always here to be of
assistance!
Sincerely yours,
Michael Cheng
Online Partner Support Specialist
Partner Support Group
Microsoft Global Technical Support Center
---
Get Secure! - http://www.microsoft.com/security
This posting is provided "as is" with no warranties and confers no rights.
Please reply to newsgroups only, many thanks!|||Hello Michael
1. Yes I have the http://images/48folderopen.jpg from right clicking a image
in reportmanager.
2. The IIS settings are as you describe
You are welcome to contact me on +45 20282851 or on email : hjh@.gbs.dk for a
login to http://rs.gbs.dk
""Michael Cheng [MSFT]"" wrote:
> Hi Henrik,
> First of all, I need to confirm that how do get the following link. Is it
> in report manager when he right click a image->Properties to see the link
> of the image? http://images/48folderopen.jpg
> Secondly, please make sure that 'images' are in the IIS manager the image
> folder:
> 1). Expand IIS server->Web sites->Default Website->Reports->Images
> 2). Right click Images->Properties->Directory and check if "The designated
> directory" is used and "reports\images" is listed.
> Thank you for your patience and corporation. If you have any questions or
> concerns, don't hesitate to let me know. We are always here to be of
> assistance!
>
> Sincerely yours,
> Michael Cheng
> Online Partner Support Specialist
> Partner Support Group
> Microsoft Global Technical Support Center
> ---
> Get Secure! - http://www.microsoft.com/security
> This posting is provided "as is" with no warranties and confers no rights.
> Please reply to newsgroups only, many thanks!
>|||Hi Henrik,
Looking at the nature of this issue, I am afraid we need more time
researching on this issue and this issue was critical to your business, I
would like to suggest you open an incidnet call with Microsoft Support
Professional through Microsoft Product Support Services. You can contact
Microsoft Product Support directly to discuss additional support options
you may have available, by contacting us at 1-(800)936-5800 or by choosing
one of the options listed at
http://support.microsoft.com/directory/overview.asp
If you'd still like to continue working via the newsgroup, I want to set
your expectations that the issue might take a long time to narrow down.
During the course of troubleshooting, we may redirect you to PSS if
required.
For now, I doubt it might be a IIS issue instead of Reporting Services one
and please let me know the answers for the following questions
1. If you are browsing the Report Manager *Locally* via domain name
(http://rs.gbs.dk), will it shows as expected?
If you are browsing via domain name within the intrannet, will it shows as
expected?
2. Open the Web site property,
Click Advanced Button in Web site identification of Web Site Tab
Select Default in Multiple identities for the Web site, Click Edit...
Let me know whether there is anything in the Host Header value
3. Is it possible for you to post IIS logs here? You could also send it to
me if you think it was critical for your business. My email address was
v-mingqc@.online.microsoft.com (please remove "online", it's only for SPAM,
thanks:-)
Thank you for your patience and corporation. If you have any questions or
concerns, don't hesitate to let me know. We are always here to be of
assistance!
Sincerely yours,
Michael Cheng
Online Partner Support Specialist
Partner Support Group
Microsoft Global Technical Support Center
---
Get Secure! - http://www.microsoft.com/security
This posting is provided "as is" with no warranties and confers no rights.
Please reply to newsgroups only, many thanks!|||Hi Henrik,
I am currently standing by for an update from you and would like to know
how things are going there. Should you have any questions or concerns on
the recent questions/ information I've posted, please don't hesitate to let
me know directly. It's my pleasure to be of assistance
Sincerely yours,
Michael Cheng
Online Partner Support Specialist
Partner Support Group
Microsoft Global Technical Support Center
---
Get Secure! - http://www.microsoft.com/security
This posting is provided "as is" with no warranties and confers no rights.
Please reply to newsgroups only, many thanks!|||I have sent my reponse on your emailaddres v-mingqc@.online.microsoft.com
"removed online" for some weeks ago. Looking forward to your answer.
regards Henrik
""Michael Cheng [MSFT]"" wrote:
> Hi Henrik,
> I am currently standing by for an update from you and would like to know
> how things are going there. Should you have any questions or concerns on
> the recent questions/ information I've posted, please don't hesitate to let
> me know directly. It's my pleasure to be of assistance
>
> Sincerely yours,
> Michael Cheng
> Online Partner Support Specialist
> Partner Support Group
> Microsoft Global Technical Support Center
> ---
> Get Secure! - http://www.microsoft.com/security
> This posting is provided "as is" with no warranties and confers no rights.
> Please reply to newsgroups only, many thanks!
>|||Hi Henrik,
I am sorry that I have never received email from you :-(
May I ask your favor to resend the email?
Sincerely yours,
Michael Cheng
Online Partner Support Specialist
Partner Support Group
Microsoft Global Technical Support Center
---
Get Secure! - http://www.microsoft.com/security
This posting is provided "as is" with no warranties and confers no rights.
Please reply to newsgroups only, many thanks!